Terms and conditions
While your cat/s are in my care they will be well cared for and treated as if they were my own. I will usually inform you about my absences 3 -4 months in advance. I pay detailed attention to the safety and well-being of your property, cat/s and observe the animal protection laws. In the event of an accident, injury or illness, I will first try and contact you or your next of kin. Should I have no success and should it be urgent, I will consult with the nearest local veterinarian that is available. The costs for the Veterinarian and and my time will be for the owner.
My Absence Or Cancellations
Should I become suddenly ill, unable to care for your cat/s or not able to cover the full period of the sitting, I will try and arrange alternative care and if my husband is able cover the period, he will do so. Should your Furry Friend/s damage any items in your property, the cost is for your insurance. Should I happen to accidently cause damage to anything in your property I will inform you and this will be covered by my insurance. Should I be injured or attacked by your cat/s, you will be liable for all my medical costs.
Obligations of the Furry Friend/s Owner
- I must have access during every care period to your Furry Friend/s vaccination record for the duration of your absences.
- Should they have access to outdoors/garden, they must be vaccinated regularly, dewormed and protected against fleas and ticks. The vaccination must be current.
- Your Furry Friend/s last known weight, intolerances, diet, behaviour issues or any other changes: please inform me 10 days before your departure.
- I must be clearly informed of your Furry Friend/s feeding and dietary requirements and times.
Shared Care Or Neighbour Visiting
Shared care is something that I do not offer. Should I find that any other person has entered the property during the sitting period without my knowledge or informing me in advance, your care will be cancelled immediately and you will be charged for the whole period.
Cleaners entering the property during sitting period: I must be informed of the days and approximate time. The Cleaners must also be informed not to feed the cat/s, change water or clean the litter box.
- I am focussed on the Furry Friend/s care. Therefore, the following applies: Agreed appointments – requested only via Whatsapp/Signal/Telegram.
- If you fail to cancel on time or during the booked period you maybe charged for the full period.
- Cancellations without notice remains at my own discretion.
- Postponement or ongoing postponements will be charged and seen as a cancellation. This is also at my own discretion.
- Reservations can be cancelled free of charge up to 7 days before the start date, thereafter the full amount will be payable. (Low Season) 14 day notice during Peak Period. Unless otherwise agreed.
- Invoices are payable on the last day of the month or no later than the 7th of the new month.
Version of the General Terms and Conditions
Place of jurisdiction is Zurich
Deadlines For Booking Periods Refer to webpage or by arrangement.